Deluxe Cruise - 6 Hours Cruising on Halong Bay Full Day Tour - All Included

Mr. Lee at the Hanoi office was very helpful. The tour guide (I think her name was Lin) was not the best. Her English was limited and she did not provide much information other than to get us from place to place. the bus rambles around the old quarter for hourss picking up tourists....so you could be on the bus from 0730-1230 before you get to the boat; and you leave by 6 pm, so it is not as long as advertised. For some reason the trip back is shorter as the expressway is used - which is should be for both wasy. The food on the boat was just adequate. Hygiene conditions seem questionable. In the afternoon they passed with a tray of cold drinks and coffee and after consumed, charged for it. Understood that pops and alcohol would be charged but it should be clear that coffee etc is not an offering but for charge. They leave an envelope on the table at the end for tips. An annoying souvenir seller was on the cruise and would not take no for an answer. Then she kept touching my arm to get me to shop ! The tour guide is more smiley and friendly at the end when she suggests tips for driver and guide. Unsmiling driver; one slam on breaks on the highway; one stall and had to open the engine to get the bus going. The scenery was great which was the purpose of the trip, but the method needs great improvement.